Like many other Web sites, www.smailpro.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Our role in your privacy
If you are a smailpro customer or subscriber, or just visiting our website, this policy applies to you.
Using the temporary mail allows you to completely protect your real mailbox against the loss of personal information. Your temporary e-mail adress is completely anonymous. Your details: information about your person and users with whom you communicate, IP-address, e-mail address are protected and completely confidential.
Temp Mail Service does not store your IP-address. This means you are reliably protected from all unauthorised actions that may endanger your information and compromise your privacy. All emails and data temporarily stored on our service are permanently deleted after 25 minutes. You can delete your temporary Email address at any time using the appropriate button 'Delete' on the home page.
Your privacy is the highest priority for us. You need not concern yourself about your data. We will provide full protection. Access to your data will only be provided to you personally and only for the lifetime of the temporary email address.
+ Our responsibilities
If you are a registered smailpro customer or a visitor to our website we act as the “data controller” of personal data. This means we determine how and why your data are processed.
+ Your responsibilities
- If you are our customer, please also check any agreements between us: they may contain further details on how we collect and process your data.
When and how we collect data
From the first moment you interact with smailpro, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically. Here’s when and how we do this:
- You browse any page of our website
- You contact us via our contact form
- You use any smailpro services
- You receive emails/messages from us
- You chat with us for customer support
- You opt-in to marketing messages
- You sign up for our free newsletter
- We call you to provide support
Types of data we collect
Here is an overview of the types of data that we may collect as you navigate our site and use any of our services or products:
- Contact details: name, email address, telephone number
- Purchase information: transaction ID, email address, date
- Computer information: IP address, user agent, email address
- Site usage data: URI requests, page response times, errors
+ What about really sensitive data?
We never collect any “sensitive data” about you (like racial/ethnic origin, political opinions, religious/philosophical beliefs, genetic data, biometric data, health data, data about your sexual life or orientation, and offenses or alleged offenses).
+ What about children’s data?
smailpro is intended for use only by those who are 18 years of age or over. We do not target our business at children, and we do not knowingly collect any personal data from any person under 16 years of age.
How and why we collect your data
The data protection law requires that we use your data only for certain reasons, and where we have a legal basis to do so. Here are the reasons that we collect and use your data:
- To personalize your experience while using the site
- To improve the usability and functionality of the site
- To improve customer service and help resolve any issues
- To send purchase data to third-party payment processors
- To personalize communications with our customers
- To send emails about new features, products, services, and content
- To remotely activate and deactivate our digital products
- To facilitate license management for purchased products
- For login and authentication, and remembering your settings
Your privacy choices and rights
We collect data from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. Any data that we request that is not required will be specified as voluntary or optional. Here is an overview of your privacy choices and rights.
+ You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
+ You can turn off cookies in your browser by changing its settings
+ You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by contacting us directly (see the "Contact Us" section below).
+ How to exercise your rights
You can exercise your rights by contacting us directly (see the "Contact Us" section below).
+ You have the right to access information we hold about you
This includes the right to request supplementary information about:
- The types of data we’re processing
- The purposes of any relevant data processing
- How long the data will be stored (or the criteria used to determine that period)
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
For any such request, we will provide you with the information within 30 days, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
+ You have the right to make us correct any inaccurate personal data about you
At any time and for any reason, you may contact us to correct any inaccurate personal information that we may have about you.
+ You can object to us using your data for profiling or making automated decisions
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the smailpro service to you.
+ You have the right to port your data to another service
We will give you a copy of your data so that you can provide it to another service. We will not do so to the extent that this involves disclosing data about any other individual.
+ You have the right to be “forgotten” by us
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How do we protect your information?
We have physical, electronic, and managerial procedures to safeguard and secure the data we collect. Every effort is made to ensure that smailpro data is safe and secure. Our business literally depends on solid security, so it is taken very seriously.
+ We do not share your information
+ Steps we take to help secure your data
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information. These security measures include, but are not limited to:
- Password protected directories and databases
- SSL technology for encrypted data transmission
- Proprietary security measures that actively protect our servers from threats and malicious activity
We offer the use of a secure server. All supplied sensitive/credit information is transmitted to our third-party payment processors via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. After a transaction, your billing information (credit card numbers, etc.) will NOT be stored on our servers.
+ And please remember:
- You are responsible of your username and password: keep them secret and safe
- If you believe your privacy has been breached, please contact us immediately
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
Where do we store your data?
The data we collect is stored on secure servers in Tokyo, JP, and may be processed in our office in Hue, Viet Nam. Also, data may be collected and stored in any data processing facilities operated by the third parties identified below. By submitting your personal data, you agree to this transfer, storing or processing by us.
How long do we store your data?
We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you used smailpro. We will delete your personal data from our archives no later than 6 years from the last time you used smailpro or as agreed with you in a separate contract.
Third parties who process your data
+ Google AdSense™
+ The DoubleClick™
The DoubleClick cookieis used by Google in the ads served on the websites of its partners, such as websites displaying AdSense ads or participating in Google certified ad networks. When users visit a partner’s website and either view or click on an ad, a cookie may be dropped on that end user’s browser.
|Service provider||Data collected or shared||Purpose|
|Contact detailsFinancial informationCookies||This service processes payments for us.|
|Service provider||Data collected or shared||Purpose|
|CookiesVisitor data||Google Analytics™ (aka Search Console) is a website statistics service: we use it to track general site traffic, so that we resolve any issues and optimize your experience visiting and using our website.|
|Your IP addressPossibly other data, depending on Google||Google Fonts is a free web service that provides free fonts for web pages. Fonts play an important role in the look and feel of site content.|
|Your IP addressPossibly other data, depending on Youtube||YouTube’s mission is to give everyone a voice and show them the world. Learn about our brand, community, careers and more.|
|Your IP addressCookieVisitor dataPossibly other data, depending on Google adsense||Use Google AdSense to make money online by placing ads on your website and YouTube channel.|
+ How can I block cookies?
+ Which specific cookies do we use?
|Service provider||Key cookies||Purpose|
|smailpro||These cookies are used to provide basic site functionality, features, and services. For example, the “logged_in” cookie makes it possible to log in to the Members Area. Likewise, if you leave a comment on the site, some additional cookies may be set.|
Our right to make changes